St. Charles County Ambulance District

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SCCAD desktop home page
SCCAD desktop interior page
SCCAD tablet home page
SCCAD mobile home page

Client: St. Charles County Ambulance District (SCCAD)
Platform: Custom WordPress Development
Project Goals: Modernize Website, Improve User Experience, Enhance Staff’s Ability to Update Website

Project Overview

As the largest public ambulance district in Missouri, St. Charles County Ambulance District (SCCAD) provides essential emergency medical services to residents. Their previous website was outdated, non-mobile-friendly, and difficult to update, which created challenges for both staff and site visitors. SCCAD turned to Red Elephant Digital Media for a complete website overhaul to improve usability, mobile responsiveness, and administrative ease.

The newly designed website enhances access to critical information, simplifies staff updates, and presents SCCAD’s services in an appealing and user-friendly manner. The project also addressed the need for a robust content management system (CMS) that enables easy updates to job postings, announcements, board documents, educational offerings, and more.

Key Features & Enhancements

  • Mobile-Friendly Design
    The new SCCAD website is fully responsive, providing an optimized user experience across all devices. This ensures that local residents, EMT candidates, and patients can access important information from anywhere, whether at home or on the go.
  • Online Forms and Document Uploads
    Staff can now easily post board documents, job postings, and announcements using user-friendly online forms. This functionality improves communication and transparency with local taxpayers and stakeholders.
  • EMS Stations Map
    A fully interactive map displays the locations of SCCAD’s EMS stations across the county, helping residents quickly find the station nearest them.
  • Event Calendar for EMT Classes
    The event calendar highlights upcoming EMT training classes and community events, making it easier for individuals looking to start a career in emergency medical services or stay updated on community health initiatives.
  • SCCAD News Section
    A dedicated news section keeps local residents informed about SCCAD’s latest developments, community involvement, and public safety updates.
  • Improved Site Search
    The revamped search functionality ensures users can easily locate information on EMT programs, board documents, and service offerings, improving overall site navigation.
  • Staff and Board Member Listings
    The website features dedicated pages for staff and board members, offering insight into SCCAD’s leadership and team structure.
  • Historical Timeline
    To highlight the evolution and growth of SCCAD, a timeline was incorporated to showcase key milestones in the district’s history, reflecting its long-standing commitment to the community.

Design & Branding Alignment

The website’s design is visually appealing while adhering to SCCAD’s professional and community-focused image. With a clean layout and intuitive navigation, the new website aligns with SCCAD’s commitment to providing life-saving services with transparency and efficiency.

Technical Specifications

The website was built on WordPress with a custom theme and development tailored to SCCAD’s unique needs. It is integrated with third-party platforms such as Patient Notebook, Enrollware, and SCCAD’s HR job posting portal, ensuring smooth operations for patient information and recruitment.

Client Testimonial

Kyle Gaines, Director of Community Relations at SCCAD, praised the collaboration with Red Elephant Digital Media:

“Red Elephant Digital Media was one of numerous companies that responded to a request for proposal to completely revamp the website for St. Charles County Ambulance District. During the proposal selection process, we found Victor to be responsive, forward-thinking, and budget-conscious. Those traits were further amplified when we selected Red Elephant to complete the project.

From the initial project meeting on, the Red Elephant team worked to gain a deep understanding of what we wanted to achieve. They communicated realistic timelines for key milestones throughout the process, and delivered us a site that not only met but exceeded expectations.

I would highly recommend Red Elephant to anyone seeking to revitalize their digital space—they’re knowledgeable, friendly, and fair in their pricing structure.”

Meeting the Needs of St. Charles County

The new SCCAD website serves as a digital hub for local taxpayers, patients, and individuals seeking EMT training. By improving site functionality, search capabilities, and mobile responsiveness, the site ensures better engagement with the community and more efficient internal operations.